Ransomware IT Incident - Patient Information

Advice for patients ransomware attack

A number of NHS organisations have been affected by a ransomware attack (an attack on the IT systems which support NHS services). This attack was not specifically targeted at the NHS but it has had an impact on NHS services.   The NHS is working hard to ensure that as few patients as possible are affected.  Below is guidance for those accessing the NHS over the coming days.

New film helps explain 111 service

NHS 111 is the non-emergency service staffed by highly trained advisers, supported by healthcare professionals and available 24/7, 365 days a year with free calls from mobiles and landlines. NHS England has worked with self-advocacy groups to produce a film helping people with a learning disability, autism or both, to understand more about NHS 111. The film is also being used during training for the services’ advisers to help them better understand the needs of people with a learning disability, autism, or both. 

Clinical Commissioning Groups assume responsibility for commissioning General Practice

NHS Stafford and Surrounds CCG have assumed responsibility for commissioning General Practice in the area. We assumed responsibility for “delegated commissioning” from 1 April 2017.

Delegated commissioning refers to the process whereby CCGs are granted greater powers to directly commission primary medical services. This includes contractual GP performance management and budget management. However, it excludes all functions relating to individual GP performance management. It also excludes the commissioning of dental community pharmacy and eye health services. These services will be retained by NHS England.

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