NHS continuing healthcare is the name given to a package of care that is arranged and funded solely by the NHS for individuals who are not in hospital who have complex ongoing healthcare needs.
The public information leaflet is a guide for individuals who may be in need of ongoing care and support from health and social care professionals as a result of disability, accident or illness, and explains the process used to determine whether the individual is eligible for care funded entirely by the NHS.
Individuals can access further information on the Department of Health Website
The contact details for the Continuing Healthcare Department in South Staffordshire are:
- Telephone: 0300 404 2999 Ext 2414
NHS England has published the refreshed NHS Continuing Healthcare – Redress Guidance.
This guidance is to be used when considering NHS Continuing Healthcare (NHS CHC) redress payments for individuals. The document has been updated to reflect the ‘Principles for Remedy’ from the Parliamentary and Health Service Ombudsman (PHSO) for all public bodies. The guidance retains the principle of returning the individual to the financial position they would have been in had they been assessed as eligible and the need for redress identified.